Microsoft Copilot integrated with Dynamics 365 Business Central can automate tasks, improve decision-making and increase your productivity. With Microsoft Copilot, you get an intelligent assistant that understands your business and optimizes your workflows.
Microsoft Dynamics 365 Business Central and Microsoft Copilot together offer a range of benefits and features that can improve your efficiency, productivity and decision-making.
Copilot is developed by Microsoft. Specifically designed to help with productivity tasks within Microsoft’s own ecosystem, and integrated with applications such as Microsoft Word, Excel, PowerPoint, and last but not least Dynamics 365 Business Central, to enhance the user experience by providing intelligent assistant features.
Copilot is used in Business Central to improve work processes and decision-making, as well as for automation tasks: Integrated with Power Automate, you can automate repetitive routine tasks.
Copilot is built on Openai technology. But the big difference between ChatGPT and Copilot is that Copilot doesn’t share your data and searches with anyone outside your organization.
At the same time, Copilot is integrated into your various business applications and apps, where ChatGPT typically interacts through a standalone conversational interface.
Microsoft Copilot is an AI-powered assistant integrated into your various Microsoft products and services to help you complete tasks more efficiently. Using advanced AI technologies, including machine learning and language processing, Copilot can assist with data analysis, automate processes, suggest improvements, and provide insights based on the data it has access to.
Copilot can automate repetitive and time-consuming tasks, freeing up your time so you can focus on more value-adding activities.
By providing real-time data and insights based on comprehensive data analysis, Copilot can help you make more informed decisions.
Copilot can help gather, analyze and present data in a way that is easy to understand, making it easier for you to access important information.
Copilot can tailor its recommendations and insights based on your specific role and preferences, making it a personal assistant that understands the context of your work.
The possibilities are endless. And the solutions are based on your business needs. We have extensive experience in business analysis, analyzing workflows and developing solutions that improve efficiency, reduce costs, increase accuracy and free up human resources.
Your CFO can use Copilot to generate detailed financial reports and analyze budget variances in seconds.
Your warehouse manager can get automated inventory replenishment recommendations based on sales trends and seasonality.
Your sales manager can get accurate sales forecasts and identify potential opportunities and risks in the sales process.
Your project managers can use Copilot to monitor project progress, predict resource shortages and ensure projects are delivered on time and within budget.
To take advantage of Copilot in Business Central, start by identifying the existing business processes and workflows in your organization that make the most sense to work on.
Identifying the relevant existing tasks and processes that you want to automate can be a challenging task. Remember, it makes the most sense to choose rule-based, routine, recurring tasks.
We can help you identify the relevant workflows, set up the process descriptions and implement the solutions so you get the full benefit.
In addition, it’s important to train employees to use Copilot and understand the AI-driven insights and recommendations.
By harnessing the power of Microsoft Copilot with Business Central, you can improve efficiency, reduce costs and make informed decisions. This typically results in a much better business.
Both ChatGPT and Copilot are advanced AI assistants developed by OpenAI and Microsoft, respectively, but they are designed for different purposes and have different application areas.
Developed by Microsoft – in collaboration with OpenAI
Microsoft Copilot is specifically designed to help with productivity tasks within the Microsoft ecosystem. Copilot integrates with applications like Microsoft Word, Excel, PowerPoint, and Dynamics 365 Business Central to enhance the user experience by
Copilot can suggest texts, create graphs, generate presentations and analyze data based on document content. It can also understand the context of specific business applications and deliver relevant suggestions and automations.
Copilot is designed to improve productivity and efficiency in professional environments, tailored to help with specific tasks in document editing, data analysis, presentation creation and business processes – Deeply integrated with Microsoft products.
Developed by OpenAI
ChatGPT is a general AI conversational assistant trained to understand and generate human language. It can be used for a wide range of purposes, such as answering questions, generating text, assisting with writing, and much more.
ChatGPT can understand and generate natural language, adapt to different contexts and conversational styles, and has broad general knowledge and can answer questions on a wide range of topics. ChatGPT typically interacts through a conversational interface and must integrate with other applications and services via APIs.
When companies start working with Microsoft Copilot in Business Central, a number of questions quickly arise: What can Copilot actually be used for in day-to-day operations? Where should you start to create real value? How does Copilot differ from ChatGPT? And how can you ensure that data is handled securely and responsibly?
Here, we have compiled answers to some of the questions we most frequently encounter in conversations with clients who are considering—or have already started using—Copilot together with Business Central.
1. What can Microsoft Copilot actually help us with in Business Central?
Copilot can assist with everything from data analysis and reporting to automating manual workflows. In practice, this means faster insights into finance and inventory, improved forecasts, intelligent suggestions directly within Business Central, and automation of routine tasks via Power Automate.
The value depends on your business and processes, which is why we always start by identifying where Copilot can have the greatest impact for your organization.
2. Will our employees actually use Copilot—or is it too advanced?
This is a very common question. Copilot is designed to work directly within the tools your employees already use, such as Business Central, Excel, and Outlook. You don’t need to be a technical specialist to get value from it.
We ensure that Copilot is configured based on specific roles and tasks, and we combine this with training so that employees experience Copilot as a helpful assistant—not as yet another system they need to learn.
3. How does Copilot differ from ChatGPT, and is our data secure?
Copilot is integrated directly into Microsoft’s business applications and operates within your Microsoft 365 and Business Central environment. This means your data stays within your organization and is not used to train public AI models.
While ChatGPT is typically accessed via a standalone chat interface, Copilot works in the context of your data, processes, and permissions—and fully complies with Microsoft’s security and compliance standards.
4. Do we need to change our processes to use Copilot?
Not necessarily, but Copilot often delivers the most value when you take a critical look at your existing workflows. Copilot works best on rule-based, repetitive processes that currently require a lot of manual effort.
We help you identify the processes where automation and AI make sense, and we tailor the solution to support your business—rather than forcing you into entirely new ways of working.
5. How do we get started with Copilot in Business Central, and how big is the project?
It doesn’t have to be a large or complex project. Many companies start small with selected use cases, such as reporting, analysis, or approval workflows.
We typically work in phases: first clarifying the possibilities, then prioritizing the areas that deliver the most value, and finally implementing and providing training. This approach ensures quick value while building a solid foundation for further use.
Want to get started with Copilot?
Then contact us for a chat about how to get started.
How we work
We work to make your investment in Business Central a success both now and in the long run.
